Create stellar customer experiences with immediate, personalized messaging, guest service and communication. Excite guests with:
Multiply your multitasking superpowers with String’s premium text and voice optimization, 1-to-1 or mass messaging, text-to-landline, keyword autoresponders, and extensive integrations.
98% open rates in SMS marketing make String’s SMS and voice solutions an essential for hospitality professionals. String’s automated text messaging provides ease-of-use, affordability, and power-packed versatility.
Empower your superhero staff with String’s dynamic customization options. Convert one-time visitors into faithful family through SMS coupon codes, loyalty rewards and exclusive benefits for returning guests.
Multiple user access and additional phone numbers give your staff self-replicating superpowers. Use 1-to-1 messaging and autoresponders as an instantaneous concierge service. Keep customers returning with rewards and benefits for loyal guests.
Partner with local businesses to add value with exclusive discount codes for events and establishments. Send deals, things-to-do and images of nearby nature, attractions, etc. Foster extraordinary customer experiences with personalized welcome texts, checkout receipts, and more.
Avoid no-shows with booking confirmations and reminders. Send location map links, packing and gear lists and other important info. Increase bookings with “Refer a Friend” and “BOGO” campaigns. Notify guests of last-minute openings or weather delays.
Stay relevant to your client’s communications considerations. With over 20 robust features, String lets you superpower your conversations, scale up your responsiveness, and never miss a message again.
Increase company visibility
Use as responsive concierge service
Personalize perks and promotions blasts
Send updates, things-to-do, and confirmations
Improve guest and staff response times
9 in 10 consumers prefer to text with their favorite businesses. Are your customer touchpoints built for a messaging-first, remote world?
Import, add, tag and note to organize & segment your contacts.
Send mass messages to specific audiences at the same time.
Tag contacts to segment and send targeted, relevant messages.
Create keyword campaigns to build lead lists, run promotions, etc.
Preformatted and personalizable text message templates.
Connect web apps you already use to your String account.
Place and receive calls over WiFi in app or on the web.
Add multiple phone numbers, each with separate inboxes.
With SMS response rates averaging up to 8x’s higher than email responses, String’s text solutions provide advantages you can’t afford to miss. Add keywords to targeted promotions on welcome packets, signage, social media, websites and more. Never miss a guest with text-to-landline, multiple user access, 1-to-1 and mass messaging, missed call responses, built-in-templates and customized keyword responders.
Infinite possibilities. Integrate with thousands of platforms like Square, Lodgify, Quickbooks, and Hostfully to centralize your management and marketing flow. Connect to email, social media, CRM and countless customer engagement tools directly from your String account.